ISO 20000-1:2018 – Information Technology Service Management System

PT Reasuransi Indonesia Utama (Persero) obtained ISO 20000-1:2018 certification for Information Technology Service Management System (ITSMS) on January 11, 2021 from TÜV Nord Indonesia.
 
ISO 20000-1 is a standard for implementing IT service management to ensure the availability of IT services as a support for business and company operations.
 
The certification process was conducted by TÜV Nord Indonesia, a certification body, for PT Reasuransi Indonesia Utama (Persero), which implemented an Information Technology Service Management System for the scope of REINS System Management by the IT Division.
 
PT Reasuransi Indonesia Utama (Persero) prepared for certification starting from leadership commitment to IT service management implementation, organizational awareness enhancement, conducting gap analysis, and proceeded with the development and establishment of the Statement of Applicability (SOA) and ITSM procedures.
 
During the implementation phase, they assessed service catalog, availability, reporting, and IT service continuity management. Subsequently, Stage 1 Audit involved documentation verification and ITSM implementation assessment. Stage 2 Audit verified the effectiveness of the IT service management system through interviews and visits by the audit team. After successfully completing these stages, PT Reasuransi Indonesia Utama (Persero) was awarded ISO certification on March 4, 2021.

ISO 27001:2013 – Information Security Management System

PT Reasuransi Indonesia Utama (Persero) obtained ISO 27001:2013 certification for Information Security Management System (ISMS) on January 11, 2021 from TÜV Nord Indonesia.
 
ISO 27001 is a standard for information security management systems. In relation to the implementation of Good IT Governance, companies need to focus on information security aspects to ensure that data and information managed by the company remain secure and controlled.
 
The certification process was conducted by TÜV Nord Indonesia, a certification body, for PT Reasuransi Indonesia Utama (Persero), which implemented an Information Security Management System for the scope of services and management of the company's data center facilities.
 
PT Reasuransi Indonesia Utama (Persero) prepared for certification starting from leadership commitment to information security, organizational awareness enhancement, conducting gap analysis, and proceeded with the development and establishment of the Statement of Applicability (SOA) and ISMS procedures.
 
During the implementation phase, they conducted risk assessment through asset identification, vulnerabilities, and threats to determine acceptable risk levels. Subsequently, Stage 1 Audit involved documentation verification and ISMS implementation assessment. Stage 2 Audit verified the effectiveness of the information security system through interviews and visits by the audit team. After successfully completing these stages, PT Reasuransi Indonesia Utama (Persero) was certified on January 11, 2021.

ISO 9001:2015 – Quality Management System

PT Reasuransi Indonesia Utama (Persero) obtained ISO 9001:2015 Quality Management System certification on November 10, 2020. The certificate was symbolically handed over by Mr. Budi Utomo, Head of Eco Framework Division at PT Sucofindo (Persero) at Indonesia Re's building in Jakarta.
 
ISO 9001 is an international standard that sets requirements for Quality Management Systems (QMS). QMS is a management system designed to oversee all activities and tasks within an organization to ensure that the products and services offered, as well as the means used to achieve them, are consistent. This is crucial for achieving and maintaining the desired level of quality within the company.
 
The certification process was conducted by PT Sucofindo (Persero), a certification body, for PT Reasuransi Indonesia Utama (Persero), which implemented a Quality Management System for the scope of General Reinsurance and Life Reinsurance services.
 
PT Reasuransi Indonesia Utama (Persero) prepared for certification over a period of 10 months. This began with understanding the Quality Management System by conducting ISO 9001-2015 Interpretation Training and raising awareness among all employees. This was followed by preparing company documentation based on ISO 9001, including the development of quality manuals, policies, and procedures. Subsequently, they entered the system review phase with Internal Audits and Management Reviews. The final stage was certification, with an Audit conducted by PT Sucofindo (Persero) from October 14-16, 2020, and Indonesia Re was certified on November 10, 2020.

SNI ISO 37001-2016 – Anti-Bribery Management System


PT Reasuransi Indonesia Utama (Perserto) has obtained the ISO 37001 Anti-Bribery Management System certification on August 13th, 2020. The certificate was symbolically handed over by the Director of PT Asricert Indonesia, Mr. Hasnop Putra at Indonesia Re's Building in Jakarta.

ISO 37001 is an Anti-Bribery Management System standard whose application can maximize financial gains and minimize financial losses by creating controls, procedures and processes to mitigate bribery and corruption as well as create an anti-bribery culture for the organization.
This certification process is carried out by Asricert as a certification body for PT Reasuransi Indonesia Utama (Persero), which has implemented an Anti-Bribery Management System for the scope of the Main Directorate, Directorate of Operations Engineering, Directorate of Finance & Human Resources and Directorate of Development, Risk Management & Compliance.
 
PT Reinsurance Indonesia Utama (Persero) has made preparations from March to early August 2020, beginning with a gap analysis and awareness training. This is followed by the preparation and development of anti-bribery management procedures. At the implementation stage, the anti-bribery management system manual and procedure policy has been formulated, followed by socialization and feasibility test. Following, the system enters the review stage, covering the implementation of an internal audit review and management review before continuing to the final stage, certification. PT Reasuransi Indonesia Utama (Persero) has participated in two stages of the audit on August 6 - 11, 2020 and was declared to have passed certification on August 13th, 2020.